How do I return an item?

Returns

Returning Merchandise If not completely satisfied, you may return any items for a full refund.

 

Returns are accepted with our authorization only. To receive an authorization number, please call customer service at 1-718-821-1119 within 3 days of receipt of goods.

 

Refused, unclaimed, undeliverable orders or merchandise returned due to customers' error are subject to 20% restocking fee in addition to all freight charges.

 

Refunds/Store Credit Authorized returns will be refunded a full amount of merchandise to your original account as soon as we get the returns from you. If you prefer to have a store credit, it will be applied to your next order.