SHIPPING & RETURNS

Shipping Policy

Retail/Boutique orders are typically shipped via UPS. Once we receive your order, your shipment quote is based on the weight of your purchase. If you would like us to inform you of the shipping cost, please leave a note in the “customer notes” section of your order.


Return & Exchange Policy

Returning Merchandise If not completely satisfied, you may return any items for a full refund.

 

Returns are accepted with our authorization only. To receive an authorization number, please call customer service at 1-718-821-1119 within 3 days of receipt of goods.

 

Refused, unclaimed, undeliverable orders or merchandise returned due to customers' error are subject to 20% restocking fee in addition to all freight charges.

 

Refunds/Store Credit Authorized returns will be refunded a full amount of merchandise to your original account as soon as we get the returns from you. If you prefer to have a store credit, it will be applied to your next order.